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常见问题解答
我可以在哪里购买 Versa 产品？
Versa 产品仅可通过我们的官方网站在线购买。
保修有效期是多久？
保修期限因产品而异。请参阅“保修信息”页面。保修不涵盖因滥用、误用、疏忽或未经授权的维修造成的损坏。
What is the return policy?
We offer free returns within 30 days of the date you received it. Please make sure you put items back in their original packaging before you send them back to us. The product must be unworn and unwashed, with hang tags attached, and accompanied by proof of purchase. All products are subject to inspection once we receive them.
When will I receive my order?
Orders are processed in the order we receive them unless you've chosen expedited shipping. You can track your order status on a tracking page & also signup for alerts on a courier website.
For first-batch pre-orders, delivery will take place around mid-May.
What do I do if I received a defective order?
Chances of receiving defective item is very rare but it could happen. Please take pictures of a product which shows defect clearly & contact our support to check if it's eligible for replacement.
What payment methods do you accept?
We accept VISA, MasterCard, American Express, Discover and Paypal. Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.